CoinEx Review


Year Founded


Account Minimum

0.001 BTC





Payment Methods
card card
bank bank
CoinEx Pros
  • Over 700 coins
  • Wide range of payment methods
  • Low fees for VIP users
  • KYC verification isn't mandatory
CoinEx Cons
  • No phone support
  • Might be overwhelming for beginners
Top Currencies
Bitcoin Bitcoin
Ethereum Ethereum
Binance Coin Binance Coin
Cardano Cardano
Dogecoin Dogecoin
Trading Volume

CoinEx Review

CoinEx Highlights

Welcome to our comprehensive CoinEx review, a globally recognized cryptocurrency exchange known for its robust security and features and helpful customer service. We’ll guide you through everything you need to know about CoinEx, from the basics to the intricacies of opening an account and understanding its fee structure.

We’ll assess the platform’s security measures, explore its standout features, and evaluate its customer support options. Plus, we’ll delve into user experiences by summarizing customer reviews.

Our aim is to provide you with a clear, comprehensive overview of CoinEx, helping you decide whether it’s the right choice for your cryptocurrency trading needs. So, let’s dive in and explore what CoinEx has to offer in the bustling world of cryptocurrency exchanges.

What Is CoinEx?

CoinEx is a global crypto exchange launched in 2017 and backed by a team of seasoned experts from leading finance and internet companies. These pioneers of cryptocurrency and early blockchain enthusiasts have cultivated an environment with a specific focus on user experience, security, and efficiency.

One of the key facts about CoinEx is its proprietary trade matching system, which ensures a smooth and efficient user experience. Dedicated to providing a secure, stable, and efficient platform for its global user base, CoinEx supports up to an impressive 10,000 transactions per second.

But CoinEx isn’t solely about facilitating cryptocurrency trades; it’s also committed to leveraging blockchain technology to contribute positively to the world. CoinEx aims to create an industry-wide ecosystem focused on the life cycle of cryptocurrencies, including their creation, movement, use, and valuation, with the ambition to form the foundation of the blockchain world.

And you know what else is great about CoinEx? It really cares about its users and the communities it’s part of. The exchange provides top-notch customer service and is involved with over 2,000 communities around the globe. Its team operates worldwide and speaks 15 languages, which means the company’s bringing its blockchain and fintech expertise to people all over the world.

How to Open an Account at CoinEx

Here’s a step-by-step guide on how to do it:

  1. Visit the CoinEx website: Start by heading over to the CoinEx official website at Once there, you’ll find the sign up button waiting for you in the upper right corner.
  2. Enter your details: You’ll be directed to the registration page, where you’ll need to provide your email address and set up a secure password. There’s also a field for a referral code if you have one, but that’s optional. Make sure you read the terms of service before ticking the box that says you’ve done so. Then, click on “sign up.”
  3. Verify your email: You’ll then receive an email verification code. Enter this code and click “confirm.”
  4. Complete the registration: That’s it! Once you’ve finished these steps, your registration is complete, and you’re ready to log in to your trading account and start exploring CoinEx.

The process is straightforward and quick, so you’ll be ready to start trading in no time!

What Are CoinEx Features?

CoinEx brings a range of trading options and features to the table, making it an attractive platform for various types of crypto traders:

  • Extensive cryptocurrency selection: CoinEx boasts a vast selection of over 700 cryptocurrencies across more than 1,100 cryptocurrency exchange markets. This extensive offering is comparable to other major exchanges and includes a wide array of altcoins that might be difficult to find on other platforms.
  • Spot, margin, and futures trading: Beyond basic spot and margin trading, CoinEx also offers futures and perpetual contracts trading. The exchange offers up to 100x leverage, which appeals to more experienced traders looking to take on additional risk.
  • Low trading fees: Crypto trading fees on CoinEx are competitive but might be slightly higher than those of other renowned crypto exchanges. The fee structure is based on VIP Levels and Market Making Levels, which depend on CET holdings and trading volume, respectively.
  • Mobile app: CoinEx offers a user-friendly mobile app that enables trading on the go and keeping track of investments anytime, anywhere. Users can download the CoinEx app from Google Play or App Store.
  • Non-compulsory KYC verification: CoinEx emphasizes privacy and doesn’t require compulsory KYC verification for crypto deposits and trading. Users can register with just an email and start trading, which some investors find favorable due to the ethos of anonymity and decentralization in the crypto world.
  • User-friendly interface: The platform is designed to be easy to navigate, enabling CoinEx users to find and use its features quickly.
  • Advanced trading tools: CoinEx offers advanced features like margin trading, which can be beneficial for experienced traders.
  • 24/7 customer support: CoinEx provides round-the-clock customer support via email, a ticketing system, and a chatbot. It also has a strong social media presence, offering updates and assistance through platforms like Twitter, Facebook, and Telegram.

What Are CoinEx Fees?

At CoinEx, the trading fee rate isn’t a one-size-fits-all kind of deal. It varies depending on your VIP Level and Market Making Level. Your VIP Level is determined by your CET (CoinEx token) holding, while your Market Making Level depends on your trading volume.

Here’s a breakdown of the spot trading fees:

VIP Levels:

VIP Level CET Holding Spot Fees CET Spot Fees
0 ≥0 CET 0.2% 0.16%
1 ≥1,000 CET 0.18% 0.144%
2 ≥10,000 CET 0.16% 0.128%
3 ≥100,000 CET 0.14% 0.112%
4 ≥500,000 CET 0.12% 0.096%
5 ≥1,000,000 CET 0.1% 0.08%

Spot Market Making Levels:

Level Ranking Maker Fee CET Maker Taker Fee CET Taker
5 ≤10% 0% 0% 0.05% 0.04%
4 ≤25% 0.01% 0.008% 0.06% 0.048%
3 ≤45% 0.02% 0.016% 0.07% 0.056%
2 ≤70% 0.03% 0.024% 0.08% 0.064%
1 Last 30% 0.04% 0.032% 0.09% 0.072%
0 / 0.2% 0.16% 0.2% 0.16%

In addition to spot trading, the exchange also offers futures trading with a different fee structure. Just like spot trading, the fees for futures trading are determined by your VIP Level and Market Making Level. You can check CoinEx trading fees, deposit and withdrawal fees, and borrowing daily interest rates on the exchange’s official website.

CoinEx Customer Support - Which Customer Support Options Does CoinEx Have?

CoinEx ensures its users are well-supported through several channels. Here’s a breakdown of the customer support options available on CoinEx:

  • Email support: CoinEx has a dedicated email support system in place. Users can email their issues or queries to the team that strives to respond in a timely manner.
  • Chatbot support: CoinEx features an automated chat support system available 24/7. This chatbot can guide users through common issues and queries and can even escalate more complex concerns to the department in charge.
  • Ticket system: For more detailed assistance, users can create a support ticket. CoinEx’s customer service team will review the ticket and provide a solution.

Moreover, CoinEx keeps its users updated through its various social media channels, including Twitter, Facebook, Instagram, and Telegram. Following these platforms can be beneficial for users looking to stay in the loop about the latest happenings and updates from the exchange​.

Customer Reviews - What Do Customers Say About CoinEx?

When it comes to customer reviews, there are mixed opinions about CoinEx. On the one hand, some users have expressed dissatisfaction with the crypto exchange platform, citing issues such as difficulty withdrawing funds​​. On the other hand, other users have given positive reviews, noting its wide selection of cryptocurrencies, advanced trading features, and relatively low fees​​.

It’s important to note that experiences with CoinEx can differ greatly among users, and potential users should conduct thorough research and consider their own trading needs and experience level before choosing a trading platform.

Final Thoughts: Is CoinEx Worth It?

As we wrap up this CoinEx exchange review, we can say that CoinEx stands out as a noteworthy contender in the crowded crypto arena. Its impressive array of over 700 cryptocurrencies and robust trading functionalities make it an appealing option for traders with varying levels of experience. While user reviews are mixed, the platform’s competitive fees, user-friendly interface, and responsive customer support are definite strengths.

However, as always with crypto exchanges, it’s crucial for potential users to assess their personal requirements and trading proficiency prior to joining. Despite its many benefits, CoinEx might not be the right choice for all.


Is CoinEx legit?

Yes, CoinEx is a legitimate cryptocurrency exchange platform. It aims to provide a highly secure, stable, and efficient digital coin exchange for users worldwide. CoinEx is available in 200+ countries and has a substantial trading volume, indicating its credibility in the crypto space.

In what country is CoinEx based?

CoinEx is based in Hong Kong​​.

How much does CoinEx charge for fees?

As previously mentioned in our CoinEx review, the exchange charges a flat fee of 0.20% for both makers and takers in spot trading. There are no deposit fees, while the fees for withdrawals vary based on the specific cryptocurrency. For instance, the fee for Bitcoin withdrawals is 0.00014 BTC, and the withdrawal fee for CET is 0.026 CET.