Welcome to our in-depth Capital.com review, where we dive into the highlights of this groundbreaking trading platform. If you’re seeking a game-changer in the financial world, look no further. Capital.com has revolutionized the trading landscape, empowering individuals from all walks of life to access and navigate the global markets with ease.
Join us as we explore the pros and cons of this online broker, its key features, transparent fees, exceptional customer support, and remarkable customer reviews that make Capital.com a top contender for crypto trading. Get ready to unlock a new level of trading opportunities with Capital.com.
What Is Capital.com?
Capital.com is a global brokerage platform that aims to democratize trading and make it accessible to all individuals. Founded with the mission to challenge the traditional finance system, Capital.com empowers ordinary people to participate in the financial markets and create a better future for themselves and the world.
Capital.com was established in 2016 and has since utilized technology to break down barriers and provide a global web and app-based platform. With over 4 million traders already benefiting from its services, the platform supports individuals in their quest for financial independence and positive impact.
By rallying behind companies like Tesla, retail investors have not only invested in revolutionary technology but also championed a more sustainable future. Capital.com has been at the forefront of this retail-investor revolution, providing support and driving change in the financial industry.
With its user-friendly interface and commitment to accessibility, Capital.com platform is transforming the way people approach trading and investments, offering a pathway for individuals to shape their financial futures and contribute to a better world.
How to Open an Account on Capital.com
To open an account with Capital.com, follow these steps:
- Visit the Capital.com website and click on “Sign Up” in the top right corner.
- Enter your email address and create a secure password for your account.
- Provide your country of residence, nationality, and place of birth.
- Answer a short questionnaire (about your education, employment status, work industry, annual income, previous trading experience, etc.).
- Enter your full name as it appears on your identification documents.
- Provide your date of birth for age verification.
- Add your current residential address.
- Provide your phone number.
- Read and agree to the terms and conditions.
- Choose the desired currency for trading with Capital.com.
- Verify your Capital.com account by submitting the necessary proof of identity.
- Fund your account and start trading.
Is Capital.com Safe?
Capital.com web trading platform prioritizes the safety and security of its users. The platform has implemented a strict security program that incorporates market-leading solutions to ensure the security of its infrastructure and platform. Here are some key security measures Capital.com has in place:
- Account protection: Capital.com utilizes encryption and Two-Factor Authentication (2FA) to secure user accounts. Passwords are never stored in plain text, and secure hash algorithms are employed to enhance password protection and account security.
- Fund security: Client funds are held in segregated bank accounts, ensuring that user funds are separate from business activities and protected from any potential financial risks.
- Network security: Capital.com employs a combination of load balancers, firewalls, and VPNs to monitor and filter incoming and outgoing network traffic. This helps to defend against cyber attacks. All data transmission occurs over encrypted Transport Layer Security (TLS). Additionally, Capital.com utilizes HTTP Strict-Transport-Security response systems and DMARC policies to detect and mitigate potential cyber threats.
- Platform security: The Capital.com security team drives an Application Security Program to enhance code security and proactively identify vulnerabilities. To encourage a collaborative approach to security, Capital.com has implemented a bug bounty program, inviting external experts to identify and report potential security issues.
- Data security and compliance: Capital.com adheres to global standards, regulations, and best practices to protect client information and ensure data security. The platform has obtained ISO 27001 certification for information security management and privacy risk management. Additionally, Capital.com is certified under the Payment Card Industry Data Security Standard (PCI DSS) for maintaining a secure environment for processing and transmitting credit card information.
- Privacy and consent: Capital.com respects user privacy and promises not to share personal information without users’ consent.
What Are Capital.com Features?
Capital.com sets itself apart in the financial services industry by offering a comprehensive suite of features designed to empower traders of all levels. Here’s an overview of some of Capital.com’s strongest assets:
- Personalized insights: Capital.com employs a unique AI trade bias detection system, which analyzes trading behavior and provides personalized insights. Traders can gain a better understanding of their own tendencies and make more informed decisions based on these insights.
- Industry-leading features: With an extensive range of features, Capital.com offers traders a competitive edge. The platform provides access to over 70 technical indicators, enabling in-depth technical analysis. Thousands of charts, along with client sentiment indicators and price alerts, allow traders to stay informed and seize profitable opportunities.
- Free demo account: Capital.com offers a free demo account, allowing traders to practice and familiarize themselves with the platform’s features and trading strategies without risking real money. Capital.com demo account provides a risk-free environment to develop trading skills and practice trading with up to 100,000 virtual dollars.
- Mobile apps: Capital.com’s mobile apps provide traders with flexibility and convenience. With the Capital.com app, review your activity from anywhere—monitor markets, execute trades, and manage your portfolio on the go.
- Risk management tools: Capital.com prioritizes risk management to protect traders’ funds. The platform offers essential trading tools, such as stop-loss and take-profit orders, allowing users to set predefined levels at which their positions will be automatically closed. Additionally, negative balance protection ensures that traders never lose more than their initial investment.
- Partnering with TradingView: Capital.com has formed a partnership with TradingView, a leading financial analysis platform. This collaboration enables traders to execute trades directly through the Trading View interface, leveraging the unique insights and technical analysis tools offered by Capital.com and TradingView.
- Regulated entities: Capital.com exchange operates under the regulation and authorization of esteemed financial authorities, including the Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), the Financial Services Authority of Seychelles (FSA), and the Securities Commission of The Bahamas (SCB). These regulatory bodies ensure that Capital.com adheres to stringent standards and safeguards traders’ interests.
- Data protection: Capital.com places utmost importance on data security. The platform is fully compliant with PCI Data Security Standards, employing robust measures to protect user information. Transport Layer Security (TLS) encryption is employed to secure data transmission, and client funds are stored in segregated accounts held with reputable financial institutions, such as RBS and Raiffeisen.
- Educational resources: Capital.com recognizes the importance of continuous learning and offers Investmate, a comprehensive educational platform. Traders can access top-rated educational materials, including tutorials, courses, and articles, to enhance their trading knowledge and skills.
- Transparent fees: Capital.com stands out with its transparent fee structure. Unlike some competitors, Capital.com charges an overnight fee based only on the leverage provided rather than the entire value of the position. Traders can find specific overnight fee information for their chosen instruments in the market information panel on the platform.
- Diverse markets: Capital.com provides access to an extensive range of markets, covering over 3,700 popular indices, commodities, cryptocurrencies, shares, and forex trading. With market-leading spreads, traders can capitalize on opportunities across multiple asset classes.
- Trustworthy reputation: Over 540,000 traders worldwide have chosen Capital.com as their preferred web trading platform, reinforcing the trust and confidence they have in the company’s services.
What Are Capital.com Fees?
Capital.com implements a transparent fee structure that encompasses various fees associated with trading different instruments. Here’s a breakdown of Capital.com trading fees, including the interest fee, for major cryptocurrencies and altcoins:
Major cryptocurrency fees:
- Long positions: Pay 0.06164% of the exposure plus the daily interest fee.
- Short positions: Receive 0.0137% of the exposure minus the daily interest fee.
For example, if you have a position of 0.5 contracts on Bitcoin, with a current price of $23,800, resulting in an exposure of $11,900, holding a long position overnight would incur a fee of 0.06164% of your exposure, along with the applicable daily interest fee. Conversely, holding a short position would earn you 0.0137% of your exposure minus the daily interest fee.
- Long positions: Pay 0.07534% of the exposure plus the daily interest fee.
- Short positions: Receive 0.00685% of the exposure minus the daily interest fee.
For instance, if you have a position of 25,000 contracts on Ripple, with a current price of $0.38, resulting in an exposure of $9,500, holding a long position overnight would incur a fee of 0.07524% of your exposure, along with the applicable daily interest fee. On the other hand, holding a short position would earn you 0.00685% of your exposure minus the daily interest fee.
It’s important to note that these adjustments and interest fees apply only to the funds borrowed for the positions. Account adjustments consider the margin on the position, with the remaining percentage reflecting the figures mentioned above.
Which Capital.com Customer Support Options Are There?
- Help center: Traders can access the comprehensive Help Center on the exchange’s official website. It provides a wealth of information, including FAQs, guides, and educational resources, to address common queries and provide self-help solutions.
- Email support: For inquiries, account-related issues, or any other concerns, traders can reach out to Capital.com’s support team via email at [email protected].
- Submit a request: Traders can also submit a support request through the dedicated form on the Capital.com website. By providing the necessary details and describing the specific issue, traders can receive timely assistance from the support team.
- Phone support (UK): Capital.com offers a dedicated phone number for traders based in the United Kingdom. If you’re a UK trader, you can reach the support team by dialing +44 2030978888. This direct phone support allows for real-time communication with a customer service representative.
- Chatbot: This option is great if you have quick questions. You can also continue the conversation on WhatsApp, Facebook Messenger, and Instagram.
Capital.com prioritizes customer support and ensures that traders receive timely and helpful assistance. Whether through the Help Center, email support, phone support for UK traders, or chatbot, Capital.com is committed to addressing traders’ inquiries and concerns.
Capital.com Reviews - What Do Customers Say About Capital.com?
The exchange has earned an impressive 4.3-star rating on Trustpilot, based on over 9,000 user reviews. Capital.com mobile trading apps also have excellent scores, with an average rating of 4.7 stars on the App Store and 4.4 stars on the Google Play Store. This positive feedback from a substantial number of customers underscores their satisfaction and trust in the platform.
Users appreciate Capital.com’s user-friendly interface, comprehensive features, transparent fees, and reliable customer support. The high rating and positive reviews you’ll find online demonstrate Capital.com’s commitment to delivering a top-quality trading experience and building strong relationships with its customers.
Final Thoughts on Capital.com - Is It Worth It?
If we consider all aspects of this review of Capital.com, we can say that it’s worth it. With its user-friendly platform, personalized insights, robust security measures, and transparent fee structure, this award-winning online trading platform equips traders with the resources needed to navigate the financial markets successfully.
Its high rating on Trustpilot further validates its reputation as a trusted and reliable choice for crypto trading. So, why not give it a try and join the millions of traders who have chosen Capital.com to revolutionize their trading experience?
Is Capital.com legit?
Yes, Capital.com is a legitimate online trading platform. It is authorized and regulated by reputable financial authorities, including the Financial Conduct Authority (FCA) in the United Kingdom, the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Authority of Seychelles (FSA).
What is the minimum deposit at Capital.com?
The minimum deposit required to start an account at Capital.com is $20. This low deposit amount allows traders with different budgets to access the platform and start trading.
What deposit methods are available at Capital.com?
Capital com offers convenient deposit methods, including debit/credit cards, bank transfer, ApplePay, GooglePay, and PayRetailers. These options provide a fast and secure way to fund your trading account, catering to the needs and preferences of traders worldwide.
How much does Capital.com charge for fees?
As previously mentioned in our Capital.com review, this exchange does not have a standard fee structure. The overnight funding fee is calculated at a rate of 0.01096% per day, which is subject to specific instruments and trading market conditions.