ZBX Review – Features & Fees


Year Founded


Account Minimum






Payment Methods
card card
bank bank
ZBX Pros
  • Compliant with Maltese regulations
  • High liquidity
  • User-friendly mobile app
  • Diverse deposit methods
  • Vetted and reliable cryptocurrencies
ZBX Cons
  • Higher trading fees
  • Not available in the US
  • Limited cryptocurrency selection
Top Currencies
Bitcoin Bitcoin
Ethereum Ethereum
Cardano Cardano
Solana Solana
Litecoin Litecoin
Trading Volume

ZBX Review – Features & Fees

What is ZBX?

ZBX is a cryptocurrency exchange registered in Malta and operational since 2018. It provides a platform for trading cryptocurrencies. According to every ZBX review, it emphasizes quality over quantity in the number of cryptocurrencies it supports. It offers high liquidity by sharing it with ZB.com and ZBG. The exchange supports multiple deposit methods, including wire transfers, credit cards, and cryptocurrencies, and has a mobile app available for iOS and Android.

How to Create an Account on ZBX?

To create an account, follow these steps:

  • Visit the Website: Go to the official website of the exchange.
  • Sign Up: Click on the “Sign Up” button on the homepage.
  • Enter Details: Provide your email address, create a password, and complete the required fields.
  • Verify Email: Check your email for a verification link and click on it to verify your account.
  • Complete KYC: Submit necessary documents for identity verification to comply with KYC regulations.

How to Buy Cryptocurrency on ZBX?

To buy cryptocurrency on the exchange, follow these steps:

  • Deposit Funds: Log in to your account and navigate to the “Deposit” section.
  • Deposit funds using your preferred method (wire transfer, credit card, or cryptocurrency).
  • Select Market: Go to the “Exchange” section and select the trading pair for the cryptocurrency you want to buy.
  • Place Order: Choose either a market order for immediate purchase or a limit order to set your desired purchase price. Enter the amount and confirm the order.

Is ZBX a Secure Exchange?

It is considered a secure exchange due to its regulatory compliance and security measures. Here are some key points:

  • Regulated in Malta: it operates under a regulatory framework, enhancing trust and security.
  • Advanced Security Protocols: Implements robust security measures, including cold storage for the majority of funds, two-factor authentication (2FA), and regular security audits.
  • Liquidity Sharing: zbx.com partners with ZB.com and ZBG for liquidity, adding an extra layer of reliability.

Account Management

  • Account Management Features:
    Registration and Verification: Simple sign-up process with mandatory KYC verification to enhance security and compliance.
  • Deposit and Withdrawal: Supports various deposit methods, including wire transfers, credit cards, and cryptocurrencies. Withdrawals are processed securely.
  • Security Measures: Two-factor authentication (2FA), cold storage for funds, and regular security audits to ensure account safety.
  • User Dashboard: Intuitive interface for managing portfolio, tracking transactions, and accessing trading tools.
  • Customer Support: Available to assist with account-related issues, ensuring a smooth user experience.

ZBX Fees

ZBX fees include the following:

  • Trading Fees: Flat fee of 0.50% for both makers and takers, which is higher than the industry average.
  • Withdrawal Fees: A standard fee of 0.001 BTC for Bitcoin withdrawals, which aligns with industry standards.

ZBX Customer Support

ZBX customer support features:

  • Support Channels: Provides multiple support channels including email, live chat, and a help center with FAQs and guides.
  • Response Time: Aims for prompt responses to queries, though specific response times can vary.
  • Assistance: Offers support for various issues such as account management, security concerns, deposit/withdrawal problems, and trading queries.
  • Help Center: A comprehensive help center available on the website with articles and tutorials.

Customer Reviews

User reviews have been mixed, reflecting both its strengths and areas needing improvement. Users appreciate the security and the fact that it’s regulated in Malta, which inspires trust. The platform implements robust security measures like two-factor authentication and cold storage for funds. Also, high liquidity is a plus, which it shares with ZB.com and ZBG, leading to a smoother experience.

The mobile app and web interface are considered intuitive and user-friendly, making it accessible for both beginners and pros. Users have also found the variety of deposit methods, including wire transfers, credit cards, and cryptocurrency deposits, very convenient.

Every negative ZBX review touches on trading fees, which are above the industry average, and the fact that the exchange is unavailable in the US.

Customer Support

ZBX offers robust customer support through multiple channels, including email, live chat, and a comprehensive help center on their website. The help center features FAQs and guides for common issues, enhancing self-service options. Overall, customer support is generally responsive and effective, and on par with support offered by the best cryptocurrency exchanges. Additionally, ZBX maintains active social media profiles on Twitter, Facebook, and Telegram, providing updates and community support. The platform supports multiple languages, making it accessible to a global user base

Final Thoughts

Overall, this platform is an option worth considering, given that is shares liquidity with ZB.com and ZBG, which makes for a seamless experience. It supports multiple deposit methods, including wire transfers, credit cards, and cryptocurrencies. The platform is user-friendly, and accessible via web and mobile apps on iOS and Android. It charges a flat trading fee of 0.50%, which is higher than the industry average, and a standard withdrawal fee of 0.001 BTC for Bitcoin.

In terms of security measures, such as two-factor authentication and cold storage, and its high liquidity. However, users note the higher fees and the limited selection of cryptocurrencies as drawbacks. Additionally, the platform is not available to US investors due to regulatory constraints. Overall, it is praised for its secure and user-friendly platform but has some limitations in terms of fees and accessibility.


What is ZBX?

it is a cryptocurrency exchange registered in Malta, operational since 2018. It provides a secure platform for for a selection of cryptocurrencies, focusing on high liquidity and user-friendly design.

How do I create an account on ZBX?

To create an account, visit their website, click “Sign Up,” and provide your email address and password. Verify your email, then complete the KYC verification process by submitting the required identity documents.

What are the trading fees on ZBX?

It charges a flat fee of 0.50% for both makers and takers, which is higher than the industry average, which is a sticking point in just about every ZBX review. The withdrawal fee for Bitcoin is 0.001 BTC per transaction.

Is ZBX available to US investors?

No, it is not available to US investors due to regulatory restrictions. The platform adheres to the regulations set by Maltese authorities, which restricts its availability in certain regions.

How can I contact ZBX customer support?

It offers multiple support channels, including email and live chat. Additionally, the website features a comprehensive help center with FAQs and guides to assist with common issues and queries.


The information on this page is here to inform but it might change over time. We share our honest opinions and experiences, but we're not responsible for any losses or damages you may incur. Our reviews and ratings are based on our personal opinions and experiences and may not reflect the experiences of all users.